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URGENT: Slideshow Problems + More - by heyitslynneg

This topic has 5 replies, 2 voices, and was last updated 7 years, 12 months ago ago by Eva Kemp

  • Avatar: heyitslynneg
    heyitslynneg
    Participant
    April 26, 2016 at 18:49

    Please see the private content for links to screenshots of issues.

    Please, contact administrator
    for this information.
    #123034 Copied
    4 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 26, 2016 at 19:59

    Hello,

    Please update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ as there is incompatibility issue between old VC version and WordPress 4.5.
    Also update all required plugins.

    Regards,
    Eva Kemp.

    #123038 Copied
    Avatar: heyitslynneg
    heyitslynneg
    Participant
    April 26, 2016 at 21:54

    I updated and now the site is not showing. Please help asap!

    #123050 Copied
    Avatar: heyitslynneg
    heyitslynneg
    Participant
    April 27, 2016 at 02:05

    The site is back up now. However it was the screets chat that caused it and the code showing up is still not fixed.

    #123060 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    April 27, 2016 at 08:30

    Hello,

    Please update all required plugins:
    Ultimate Addons for Visual Composer
    Slider Revolution
    YITH WooCommerce Wishlist
    Master Slider Pro

    Also provide FTP credentials.

    Thank you.

    Regards,
    Eva Kemp.

    #123084 Copied
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