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  jeremy

  Participant

  January 13, 2017 at 10:03

  Hello,

  I have a big problem with customers who are out of my country (France).

  When my customer chooses an address which is not in France on order page, after filling every information (including payment information), the order is blocked with the following message: “no shipment method is selected. Please check your address or contact us if you need help”

  Please find screenshot.

  How can I fix this urgently?

  Thanks a lot for helping.

  Please, contact administrator
  for this information.

  #151773 Copied
  2 Answers
  

  jeremy

  Participant

  January 13, 2017 at 10:34

  Problem solved, it was related to shipping methods from woocommerce.

  Sorry for disturbing.

  #151777 Copied
  

  Rose Tyler

  Support staff

  January 13, 2017 at 11:15

  Hello,

  Glad to hear you resolved the issue.
  Have a nice day!

  Regards,
  Rose Tyler.

  #151786 Copied
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