Hi Sir/Ms/Mdm,
We have just purchased xStore Template and deployed the template to our WordPress platform. Our developers tried adding a new product but encountered some errors considered as show stoppers. The list of issues are as follows:
1. Add New Gallery Images –
1.1 Nothing happens when we click the link to add more images. Expect a model or something to pop up to allow us to add more images.
1.2 We tried
1.2.1 Logging out and Logging In again
1.2.2 Clearing browser cache and history
1.2.3 Turning off our Internet Security
2. Add New Category
2.2 We tried
2.2.1 Logging out and Logging In again
2.2.2 Clearing browser cache and history
2.2.3 Turning off our Internet Security
3. Add New Brand
3.2 We tried
3.2.1 Logging out and Logging In again
3.2.2 Clearing browser cache and history
3.2.3 Turning off our Internet Security
In addition to the steps above to rectify the issues, we have tried:
1. Uninstalling WordPress and reinstalling WordPress
2. Using Child template then uninstall WordPress and reinstall using Parent template
However, issue persists.
Urgent, we need to deliver to our client asap. Appreciate your help to look into the matter for us.
Thank you
