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Topic: Urgent: Mobile site broken

mleihs

Participant

June 1, 2016 2:33 pm

Hi,

did you update something at [1]? (maybe because of the FF button thing?)

It seems the .css file of original Legenda (not the child theme) was updated and I didn’t do it ^^.

The mobile version of the site won’t load now. It stays like this (Android / Chrome). [2]

Do you know what’s wrong?

Best regards

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Eva Kemp

Support staff

June 1, 2016 2:48 pm

Hello,

We didn’t change anything.
Also we can’t access wp-admin panel getting this error:
FEHLER: Ungültiger Benutzername oder Passwort.
Es sind noch 3 Anmeldeversuche möglich.

Regards,
Eva Kemp.

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mleihs

Participant

June 1, 2016 4:06 pm

I am sorry. My fault. I told you the wrong password.

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Eva Kemp

Support staff

June 1, 2016 4:33 pm

Hello,

Please update parent theme to 3.0.1 version and check the site after that.
Don’t forget to create backup before!

Regards,
Eva Kemp.

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mleihs

Participant

June 1, 2016 5:45 pm

Hi,

I’d rather not since there is some custom code in there.

I’ll update it in a few months. The mobile version should work, though.

Best regatds

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Jack Richardson

Support staff

June 1, 2016 8:10 pm

Hello,

The problem is related to your child theme. When I activated parent Legenda theme mobile site version worked fine. When child theme is activated there is an error regarding etheme.js file:
http://storage6.static.itmages.com/i/16/0601/h_1464808225_4783555_af8b0055ce.jpeg

So please check modifications you’ve made in the etheme.js file in your child theme.

Best regards,
Jack Richardson.

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mleihs

Participant

June 2, 2016 9:20 am

Hi,

thank you. I renamed the file in the child theme. The issue is still there, though.

Best regards

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Jack Richardson

Support staff

June 2, 2016 9:42 am

Hello,

Please activate parent theme and check site after that.
As you can see it’s working with parent theme.
So some changes in child theme are causing the issue.

Best regards,
Jack Richardson.

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