URGENT Help with checkout page - by sharpe_22

Solved12 replies4 participantsUpdated by Eva Kemp

  • Avatar: sharpe_22
    sharpe_22
    Participant

    Hello,
    I need urgeent help.

    When something is put into the check out this is showing up:

    Fatal error: Call to undefined method WooCommerce::nonce_field() in /var/sites/e/elequine.co.uk/public_html/wp-content/themes/legenda/woocommerce/cart/shipping-calculator.php on line 87

    The theme has just been updated and woocommerce updated etc.

    We need this sorted out urgently, can can someone please response quickly!

    Thank you!

    Please, contact administrator
    for this information.
    #66032 Copied

    12 Answers

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve just checked checkout page and didn’t see this problem.
    Maybe provide screenshot for our better understanding and highlight what exactly you mean.
    Also please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #66033 Copied
    Avatar: sharpe_22
    sharpe_22
    Participant

    Hi

    You need something in your basket….

    Take a look:
    http://prntscr.com/79jr9t

    Thank you!!
    please sort out ASAP

    Please, contact administrator
    for this information.
    #66035 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Please delete “woocommerce” folder in the directory wp-content/themes/legenda/ and reupload it from the updated theme package that you downloaded.

    Thank you.
    Regards,
    Eva Kemp.

    #66043 Copied
    Avatar: sharpe_22
    sharpe_22
    Participant

    Hi

    It didn’t work

    http://prntscr.com/79kjg9

    Can you go on and have a look?

    #66060 Copied
    Avatar: sharpe_22
    sharpe_22
    Participant

    Check out page seems ok

    Its jut on the view cart page a think

    #66061 Copied
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    sorry for delay.
    We can not connect to your FTP using credentials you provided us with. Please check them.
    As we can see – old ‘woocommerce’ folder was not deleted as we suggested.
    Have you deleted “woocommerce” folder in the directory wp-content/themes/legenda/ and reuploaded it from the updated theme package?

    Please navigate to your theme folder and delete file legenda/woocommerce/cart/shipping-calculator.php

    Regards,
    Stan Russell.

    #66082 Copied
    Avatar: sharpe_22
    sharpe_22
    Participant

    Hello,

    See Private below, does that work?

    I can see that it might have been fixed, but the checkout page is now missing the checkout button….

    Thank you

    Please, contact administrator
    for this information.
    #66092 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Sorry, but we are still getting an error:
    Response: 530 Login failed. Please verify the username and password supplied, and that FTP has been unlocked. Check your control panel or contact support for more information.
    Error: Critical error
    Error: Could not connect to server

    Please log in to your FTP account and delete the file shipping-calculator.php in the directory wp-content/themes/legenda/woocommerce/cart.

    Thank you.
    Regards,
    Eva Kemp.

    #66115 Copied
    Avatar: sharpe_22
    sharpe_22
    Participant

    Hello

    I am so sorry, please see below the correct FTP details.

    Hope you can sort this.

    Also add the button onto my cart which goes to the Checkout page.

    Thank you

    Please, contact administrator
    for this information.
    #66145 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    The issue has been fixed.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    #66157 Copied
    Avatar: sharpe_22
    sharpe_22
    Participant

    Thank you so so much

    Really appreciate it 🙂

    #66215 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #66263 Copied

The issue related to '‘URGENT Help with checkout page’' has been successfully resolved, and the topic is now closed for further responses