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URGENT Help with checkout page - by sharpe_22

This topic has 13 replies, 4 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

sharpe_22

Participant

May 26, 2015 at 12:13

Hello,
I need urgeent help.

When something is put into the check out this is showing up:

Fatal error: Call to undefined method WooCommerce::nonce_field() in /var/sites/e/elequine.co.uk/public_html/wp-content/themes/legenda/woocommerce/cart/shipping-calculator.php on line 87

The theme has just been updated and woocommerce updated etc.

We need this sorted out urgently, can can someone please response quickly!

Thank you!

Please, contact administrator
for this information.

#66032 Copied

12 Answers

Robert Hall

Participant

May 26, 2015 at 12:15

Hello,

I’ve just checked checkout page and didn’t see this problem.
Maybe provide screenshot for our better understanding and highlight what exactly you mean.
Also please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#66033 Copied

sharpe_22

Participant

May 26, 2015 at 12:33

Hi

You need something in your basket….

Take a look:
http://prntscr.com/79jr9t

Thank you!!
please sort out ASAP

Please, contact administrator
for this information.

#66035 Copied

Eva Kemp

Participant

May 26, 2015 at 12:56

Hello,

Please delete “woocommerce” folder in the directory wp-content/themes/legenda/ and reupload it from the updated theme package that you downloaded.

Thank you.
Regards,
Eva Kemp.

#66043 Copied

sharpe_22

Participant

May 26, 2015 at 13:51

Hi

It didn’t work

http://prntscr.com/79kjg9

Can you go on and have a look?

#66060 Copied

sharpe_22

Participant

May 26, 2015 at 13:52

Check out page seems ok

Its jut on the view cart page a think

#66061 Copied

Stan Russell

Participant

May 26, 2015 at 14:38

Hello,
sorry for delay.
We can not connect to your FTP using credentials you provided us with. Please check them.
As we can see – old ‘woocommerce’ folder was not deleted as we suggested.
Have you deleted “woocommerce” folder in the directory wp-content/themes/legenda/ and reuploaded it from the updated theme package?

Please navigate to your theme folder and delete file legenda/woocommerce/cart/shipping-calculator.php

Regards,
Stan Russell.

#66082 Copied

sharpe_22

Participant

May 26, 2015 at 15:03

Hello,

See Private below, does that work?

I can see that it might have been fixed, but the checkout page is now missing the checkout button….

Thank you

Please, contact administrator
for this information.

#66092 Copied

Eva Kemp

Participant

May 26, 2015 at 16:35

Hello,

Sorry, but we are still getting an error:
Response: 530 Login failed. Please verify the username and password supplied, and that FTP has been unlocked. Check your control panel or contact support for more information.
Error: Critical error
Error: Could not connect to server

Please log in to your FTP account and delete the file shipping-calculator.php in the directory wp-content/themes/legenda/woocommerce/cart.

Thank you.
Regards,
Eva Kemp.

#66115 Copied

sharpe_22

Participant

May 26, 2015 at 18:28

Hello

I am so sorry, please see below the correct FTP details.

Hope you can sort this.

Also add the button onto my cart which goes to the Checkout page.

Thank you

Please, contact administrator
for this information.

#66145 Copied

Eva Kemp

Participant

May 26, 2015 at 20:22

Hello,

The issue has been fixed.
Please clear browser cache and check.

Regards,
Eva Kemp.

#66157 Copied

sharpe_22

Participant

May 27, 2015 at 08:52

Thank you so so much

Really appreciate it 🙂

#66215 Copied

Eva Kemp

Participant

May 27, 2015 at 12:13

Hello,

You’re welcome.

Regards,
Eva Kemp.

#66263 Copied
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