Urgent help required – Image slider not working on Single product page

This topic has 5 replies, 2 voices, and was last updated 2 years, 3 months ago ago by Olga Barlow

  • Avatar: dilesh
    dilesh
    Participant
    February 9, 2022 at 16:18

    Greetings Team,
    The image slider on my single product page is not working and also the product variation thumbnail and other product pictures are not visible. This error has somehow made the loading time of the product page very slow. Please look into it at the earliest. I have already tried to disable and re enable all third party plugins without any results.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 9, 2022 at 16:57

    Hello,

    Do you use Cloudflare CDN? Or any other CDN on your site?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 9, 2022 at 17:04

    Hello,

    Don’t disable the Swiper slider library https://prnt.sc/26s8mia It caused the issue with the product gallery on your site.
    Clear the plugin cache and CDN cache and check after that.

    Regards

    Avatar: dilesh
    dilesh
    Participant
    February 9, 2022 at 21:20

    The problem is still there only product image can be seen other images, video, thumbnails and slider still missing on single product page

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 10, 2022 at 21:14

    Hello,

    Clear your cache. I checked the site and it works https://recordit.co/Cn5h6khHKf

    Regards

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