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  regencycigaremporium

  Participant

  July 18, 2025 at 17:26

  Hi 8Theme Support,

  I’m using the XStore theme on my site https://regencycigar.com. After enabling Safe Mode in WP Toolkit and making HTTPS adjustments, the entire header disappeared.

  I attempted to restore a .json file, but it turns out it was invalid (just an HTML error page). Unfortunately, I didn’t export the header beforehand.

  Can you please assist with:

  Recovering the previous header settings from the theme or database?
  Or guiding me on how to manually recreate it from a default template?

  The header is okay on staging site.

  Time-sensitive — thank you so much in advance.

  Files is visible for topic creator and
  support staff only.

  #450237 Copied
  3 Answers
  

  regencycigaremporium

  Participant

  July 18, 2025 at 17:28

  Please see the access in private content area

  Please contact administrator
  for this information.

  #450238 Copied
  

  regencycigaremporium

  Participant

  July 18, 2025 at 17:43

  header looks broken like this right now

  Files is visible for topic creator and
  support staff only.

  #450241 Copied
  

  regencycigaremporium

  Participant

  July 18, 2025 at 17:47

  Thanks for the support! My topic “Urgent: Header Disappeared After Safe Mode – Need to Restore” has been successfully resolved.

  #450242 Copied
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