I have contacted the hosting company they reported that the problem is with the theme or one of its plugins, not a problem server. Please Advice ASAP.
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I checked your site and don’t see any fatal error https://prnt.sc/115ixm0
Checked the error logs and see that file was missing in the XStore core plugin and it was the reason. I assume you have sorted out, right?
When do you get the 500 error? Describe your actions step by step because I don’t get it https://gyazo.com/e8097bb095a124f0ce363c50e00556f0
Probably you don’t have access to global log file. If 500 error appears it means that some error should be and your hosting provider should have root access to the necessary log file. Or if logs are disabled then they will be able to enable it to study the issue once you get 500 error again.
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