• 

  Jack Richardson

  Support staff

  August 28, 2015 at 12:02

  Hello @Royalty,

  As I see you are using cache plugin (W3 Total Cache) in your site. Please try to deactivate it and then delete cache folder located in wp-content directory. After that check if error appears when you save theme options.

  Best regards,
  Jack Richardson.

  #82940 Copied
  

  Royalty

  Participant

  August 28, 2015 at 12:19

  Hi Jack,
  thank you but as said I had already deactivated ALL plugins (of course including the Cache plugin), activated the parent theme, freshly installed the parent theme, cleared all caches, but the error is still there. I’ve now contacted my host, maybe they have an idea 🙁

  #82943 Copied
  

  Royalty

  Participant

  August 29, 2015 at 12:48

  My host helped me to solve the problem. It was either a bug in the theme, nor a server problem but a problem with my local computer. Now everything works fine again! 🙂

  #83100 Copied
  

  Eva Kemp

  Participant

  August 31, 2015 at 09:11

  Hello @Royalty,

  We’re glad you resolved the issue.

  Have a nice day.

  Regards,
  Eva Kemp.

  #83211 Copied
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