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Upsells and recommended products cannot be viewed

This topic has 2 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Tony Rodriguez

infomrprod

Participant

December 29, 2023 at 15:03

I just discovered that I can’t view the upsells and recommended products in product pages. Alsou recently viewed products. Only quick view works. Also can add to cart. But cant be opened. Why?

#378069 Copied Theme version: .1.0

1 Answer

Tony Rodriguez

Support staff

December 30, 2023 at 09:09

Hello, @infomrprod,

We sincerely appreciate your choice to utilize our theme and for reaching out to us for support.

We have reviewed your request and find that we require additional information to fully understand your needs and provide you with the most effective assistance. Could you kindly elaborate on the specific issue you are encountering or the precise outcome you are aiming to achieve? This will enable us to examine the situation more closely and offer you the appropriate guidance.

Furthermore, for a more comprehensive understanding of the problem, we would be grateful if you could capture a video demonstrating the issue. Once recorded, please upload the video to a file-sharing service, such as https://wetransfer.com/, and share the download link with us.

Additionally, We would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

We kindly recommend that you take a complete backup of your site before proceeding.

Your cooperation is highly valued, and we are here to support you every step of the way.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#378093 Copied
Tagged: recommended products not visible, upsells viewing problem, woocommerce recommended products issue, woocommerce templates issue, woocommerce upsells not displayed, wordpress woocommerce glitches
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