Upsell behavior request – automatic fallback when manual upsells are out of stock

Hi,

Thank you for reaching out to us.

We understand that you would like the upsell functionality in the XStore Single Product Builder to automatically display alternative products from the same category when all manually assigned upsells are out of stock.

Please note that the default theme functionality does not include this specific conditional logic. However, you can achieve the desired behavior by using a custom code snippet. We recommend creating a child theme and adding a custom function that checks the stock status of manually assigned upsells. If all are out of stock, the function can query and display other in-stock products from the same category (limited to 5–10 items).

If you are not familiar with custom coding, we suggest contacting a professional developer or our customization team for assistance in implementing this feature safely.

Please note that additional customization is beyond the scope of our basic support.

Best Regards,
8Theme’s Team