Ups drop shipping pro plugin does not update

This topic has 2 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: Rich Kil
    Rich Kil
    October 28, 2023 at 01:02
    Any advice on this. The plugin seems to work fine when calculating freight in check out.

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 28, 2023 at 13:13

    Hello, @Rich Kil,

    We hope this message finds you well. We have reviewed the issue you are currently experiencing with your website. After careful analysis, we have determined that the problem does not originate from our theme, but rather from the pro plugin you are utilizing on your site.

    We recommend reaching out to the support team of the pro plugin for further assistance. They should be able to provide you with the necessary guidance to resolve the issue.

    If you receive “The package could not be installed. The package contains no files.” error message during plugin installation or update, there might be few different reasons of that:

    The domain where you are trying to install/update the plugin is not registered with the proper license key (purchase code).

    Make sure, the configuration of your server meets the minimum requirements of the plugin.

    The file is broken or you are trying to upload the wrong file extension. Please download the file again and make sure is complete

    Thank you for your understanding.

    Best Regards,
    Team 8Theme

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