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Uploading of pictures to media fail - by frmaninc

This topic has 2 replies, 2 voices, and was last updated 5 years, 7 months ago ago by Rose Tyler

  • Avatar: frmaninc
    frmaninc
    Participant
    August 31, 2018 at 05:34

    hi

    please help. we have problem uploading pictures to media. It fail each time we try.
    please advise.

    Please, contact administrator
    for this information.
    #198712 Copied
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2018 at 07:25

    Hello,

    Do you have the problem with our theme only or with a default theme too?
    Ask your hosting provider support to increase the following PHP settings:
    – post_max_size to 64M;
    – upload_max_filesize to 64M;
    – max_execution_time: 180, or greater;
    https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements

    Regards

    #198720 Copied
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