Upgraded a plugin XStore Core and got an error

This topic has 3 replies, 2 voices, and was last updated 1 year, 9 months ago ago by Rose Tyler

  • Avatar: Minh
    Minh
    Participant
    June 20, 2022 at 13:28

    Hello. I upgraded a plugin today and got an error
    In this case, WordPress caught an error with one of your plugins, XStore Core.

    WordPress version 5.9.3
    Current theme: XStore Child (version 1.0)
    Current plugin: XStore Core (version 4.1.4)
    PHP version 5.6.40

    Error Details
    =============
    An error of type E_PARSE was caused in line 306 of the file /home/gutla693/public_html/wp-content/plugins/et-core-plugin/app/controllers/customizer.php. Error message: syntax error, unexpected ‘->’ (T_OBJECT_OPERATOR)

    2 Answers
    Avatar: Minh
    Minh
    Participant
    June 20, 2022 at 13:29

    Here my FTP

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2022 at 13:53

    Hello,

    PHP version 5.6.40
    Our theme requires min php v 7.4 -> https://prnt.sc/NxbxmYc8gQSx
    we have similar requirements that WordPress has -> https://wordpress.org/about/requirements/
    and WooCommerce -> https://woocommerce.com/document/server-requirements/
    Contact your hosting provider and ask to increase PHP version.

    Also, you should not update the Core plugin before the theme update
    https://xstore.helpscoutdocs.com/article/63-theme-update

    Once the PHP version will be updated, reply back, please. If the problem is not solved, provide wp-admin access also.

    Regards

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