August 20, 2017 at 1:14 pm #170437
I updated from 3.16.2 to 4.1.1
On homepage I can see various visual composer elements take up the full width of the browser window, instead of the normal thumbnail heights.
Also – WC Product Page – the slider doesn’t work – only shows first slide.
Also in WC Product Page – the related products at the bottom are huge and shows only 1 related product with a loading spinner inside it – this takes up almost the whole width.
I think there are still some css bugs there so I have reverted back to 3.16.2.
If you would know about these issues or any resolution, that would be great.Private Content HiddenAmzy LeelStaffAugust 20, 2017 at 4:50 pm #170439
I assume you are using caching plugin or CDN or both.
If you are using caching plugin clear your SITE caching using your plugin and then browser cache and check.
If you are using CDN you have to wait till the CDN updates your files automatically or contact your CDN provider and ask them to do it manually.
If you are using both do the both steps.
If none of them does not help let us know your wp-admin login details and FTP/cPanel login details to check this.August 20, 2017 at 5:07 pm #170440
Yes, I use WP Fastest Cache. But after the update, I cleared the cache manually and it was still occuring.
I believe you have released version 4.2 – I will wait till this gets available in my WP site to upgrade, and then will try again with that version.Olga BarlowStaffAugust 22, 2017 at 1:32 pm #170573
Update is available. Make sure that Xstore Core plugin is updated to version 1.0.15.
RegardsAugust 28, 2017 at 4:01 pm #170957
Thank you – updated to 4.3 and also updated core plugin, cleared site cache completely and browser cache also – now everything is working fine.
Many thanksAugust 28, 2017 at 4:23 pm #170963
Quick query however – my customers may still see the issue, unless they clear their own browser caches – which all of them won’t do.
Any way I can force clear the whole cache on my site?
My WP Fastest Cache Plugin is cleared from my side for site-wide, but other browsers still see the old broken version of the site.LaranzStaffAugust 30, 2017 at 3:10 am #171051
It is an old article, you can try research about the same technique about any new techniques. Also check any option with the cache plugin you have to add the versioning for files.
But browser cache will be cleared automatically so mostly, users will get fresh files after a day or two, according to the cache header you set previously.
Let us know,
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