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  Frank Worcester

  Participant

  October 11, 2016 at 21:21

  Hello!

  We are open now and have been trading for a 2 weeks now, the website been very good for our customers!

  Just wondering, I am about to upgrade my theme (via the envato marketplace plugin), but I am unsure what I will lose when I upgrade? Is it just the custom css or will I lose products as well?

  We have roughly 4800 products and counting, and it would be a pain if we had to add these all again just to get the newest version (which we reaaallly want with the 360 degree view feature, which is excellent for displaying the tiny miniatures we sell).

  Take care,
  Frank

  #142351 Copied Theme version: Version 1.7
  3 Answers
  

  Olga Barlow

  Participant

  October 12, 2016 at 10:24

  Hello,

  First of all, you need to backup all your files, DB and do Theme Options export before any update. Then you’ll be able to restore your site in case something goes wrong during the update.

  As a rule, you should not lose any data or custom CSS after update. Only if you made changes in template files instead of child theme then these changes will be lost. That’s why we always recommend to use child theme for all the types of customization.

  https://www.8theme.com/demo/docs/xstore/#installation_upgrade_23_theme_upgrade

  Regards

  #142389 Copied
  

  Frank Worcester

  Participant

  October 12, 2016 at 13:33

  Oh ok cool, we’ll do what you say any try it 🙂

  Thanks,
  Frank

  #142427 Copied
  

  Olga Barlow

  Participant

  October 12, 2016 at 14:17

  You are welcome.

  Regards

  #142448 Copied
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