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Updating The Theme – Please Watch The Video

This topic has 6 replies, 4 voices, and was last updated 1 month ago ago by Tony Rodriguez

gurhan

Participant

December 19, 2025 at 20:24

I am trying to update the theme, but whatever I tried, the theme does not get updated.

I explained everything in this video – https://drive.google.com/file/d/1FwlbLrKOpX4DYqE0a_PeAwCeEpZwzZfq/view?usp=sharing

ps: we have quite a few sites with your theme and they are all behaving like this.

Please, contact administrator
for this information.

#462886 Copied Theme version: 6.5.6 WooCommerce version: 10.4.2

5 Answers

Samir Malik

Support staff

December 20, 2025 at 10:57

Dear, gurhan,

Could you please try updating the WordPress theme manually?

You can follow the instructions provided in the link below:
https://www.wordfence.com/learn/how-to-manually-upgrade-wordpress-themes-and-plugins/#upgrading-wordpress-themes-manually

Thank you for your cooperation.

Best regards,
The 8Theme Team

#462901 Copied

gurhan

Participant

January 2, 2026 at 12:52

Hello,

Now that the holidays are over, we are getting back to this issue.

Even though your recommendation can be done, it will take us quite some time to complete this process for our multiple websites, not to mention that we need to go through the websites of our clients.

We should be able to update ours (and our clients’ websites) with a click of a button.

#463621 Copied

Andrew Mitchell

Support staff

January 2, 2026 at 15:05

Hello, gurhan,
We have fixed this issue. Please check it.
Best regards,
The 8Theme Team

#463632 Copied

gurhan

Participant

January 4, 2026 at 21:43

Thanks for the support! My topic “Updating The Theme – Please Watch The Video” has been successfully resolved.

#463714 Copied

Tony Rodriguez

Support staff

January 4, 2026 at 21:43

Dear gurhan,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

Leave Feedback →
(takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

#463715 Copied
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Updating The Theme – Please Watch The Video

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