• 

  kjhawayek

  Participant

  June 8, 2015 at 02:08

  Hello –

  I recently updated to the latest version and I am having multiple issues with content displaying. Please see –

  None of the tab content is displaying – http://0ae.f46.myftpupload.com/jessica-lauria/#tab_3

  Sidebar Widget for Class Calendar not displaying – http://0ae.f46.myftpupload.com/classes/may-jun-lts-bh-thur/

  Location Map not displaying under Class Locations – http://0ae.f46.myftpupload.com/classes/may-jun-lts-bh-thur/

  Thanks for your help.

  #68429 Copied
  8 Answers
  

  kjhawayek

  Participant

  June 8, 2015 at 02:09

  Also – suddenly my homepage displays the header with a white background and it isn’t static (i.e. when I scroll it disappears).

  #68430 Copied
  

  Stan Russell

  Participant

  June 8, 2015 at 09:38

  Hello,

  please make backup, delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload this folder from the latest theme package.
  Also update all required plugins. You can download them here: https://www.8theme.com/download-plugins/

  Regards,
  Stan Russell.

  #68471 Copied
  

  Eva Kemp

  Participant

  June 8, 2015 at 10:04

  Hello,

  Unfortunately there is a conflict of Espresso Calendar plugin and our theme. I’ve reuploaded original functions.php file and renamed the one where changes were made to functions.php_old.
  Now map and sidebar are shown.
  Please check.

  We’re sorry for such troubles, but we don’t guarantee that 3rd-party plugins will work properly with the theme.

  Regards,
  Eva Kemp.

  #68477 Copied
  

  kjhawayek

  Participant

  June 8, 2015 at 14:06

  Eva,

  Thank you. But now my calendar page is no longer working. When you scroll over the event a short description is supposed to display. We corrected this previously in another thread. Now it is no longer working.

  I really appreciate the help with this.
  Kirstin

  #68560 Copied
  

  kjhawayek

  Participant

  June 8, 2015 at 14:49

  Eva,

  Not sure if this is helpful in solving these issues, this was the reply from the plugin editor –

  “Your theme has a JavaScript error.

  This error is stopping the calendar plugin code from loading.

  The theme error is:
  Uncaught TypeError: $(…).tooltipster is not a function

  and it is located in:

  http://0ae.f46.myftpupload.com/wp-content/themes/royal/js/etheme.js
  My guess is that the tooltip code (tooltipster) is not being loaded for some reason.

  You may need to refer to the theme author regarding this.

  #68576 Copied
  

  kjhawayek

  Participant

  June 10, 2015 at 20:54

  I would appreciate any assistance you can give in resolving this issue. Thank you.

  #69152 Copied
  

  kjhawayek

  Participant

  June 28, 2015 at 19:57

  Hello, I am still waiting for help resolving this issue.

  #72043 Copied
  

  Eva Kemp

  Participant

  June 29, 2015 at 09:15

  Hello,

  Unfortunately our theme isn’t compatible with Espresso Calendar plugin.
  Sorry, but we can’t guarantee full compatibility of 3rd-party plugins with the theme.
  You may try to use this plugin https://wordpress.org/plugins/the-events-calendar/installation/ instead.

  Please take our apologies for inconveniences.

  Regards,
  Eva Kemp.

  #72096 Copied
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