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Updated Legenda Theme & Visual Composer: Visual Composer & Page Problems

This topic has 8 replies, 3 voices, and was last updated 9 years, 9 months ago ago by Robert Hall

jdw909090

Participant

March 14, 2016 at 16:05

Hello,

I hope you can help. I updated my theme to Legenda 2.11. (Via FTP. I also updated plugins ( rev slider / woocommerce, and Visual Composer.) However I now have a few problems with the site.

Rev slider not showing on home page.
Menu drop downs gone (Portfolio items)
Map Disappeared from Contact page.
Page editing not possible as no content showing ( even though content is there online)

I think it is likely Visual Composer not working properly. Please could you help. I’ve provided WP login info in private box. I have tried but am lost with this.

Many thanks

John

Please, contact administrator
for this information.

#117348 Copied Theme version: Legenda 2.11 WooCommerce version: 2.5.5

7 Answers

Eva Kemp

Participant

March 14, 2016 at 17:25

Hello,

Please provide us with FTP credentials too.

Thank you.

Regards,
Eva Kemp.

#117366 Copied

jdw909090

Participant

March 14, 2016 at 18:01

Hello Eva

Thank you for getting back to me. Sorry, I have now included FTP details in the private section.

Please let me know if there is anything else.

Thank you John

Please, contact administrator
for this information.

#117371 Copied

Eva Kemp

Participant

March 14, 2016 at 18:50

Hello,

The problem was you updated WordPress incorrectly.
I’ve reuploaded WordPress files and now site is working properly.
Clear browser cache and check.

Regards,
Eva Kemp.

#117386 Copied

jdw909090

Participant

March 14, 2016 at 19:18

Hello Eva

Thank you very much. Sorry – I did not realise it was WordPress.

However – There is one problem still?

Related Products (E-theme Portfolio)
On the Portfolio pages the VC code is showing instead of Related Products. When I updated the Legenda theme I noticed the portfolio url’s had changed from /portfolio to /project. If you could help or advice me that would be much appreciated.

Thank you

John

#117393 Copied

Eva Kemp

Participant

March 14, 2016 at 19:54

Hello,

The reason is the shortcode in added into Text element:
http://storage1.static.itmages.com/i/16/0314/h_1457981526_5253873_78a42d5515.png

Try to recreate it with another element in Visual Composer editor (for example, Post Grid element).

Regards,
Eva Kemp.

#117399 Copied

jdw909090

Participant

March 14, 2016 at 20:31

Hello Eva

Using a Post Grid works great. And looks great.

Thank you for taking the time to help.

Very happy with the result!

John

#117409 Copied

Robert Hall

Participant

March 15, 2016 at 08:07

Hello,

You’re welcome!

Regards,
Robert Hall

#117437 Copied
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Updated Legenda Theme & Visual Composer: Visual Composer & Page Problems

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