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Topic: Update -> responsive behaviour

mleihs

Participant

January 13, 2015 11:42 pm

Hi,

it seems that the responsive behaviour changed after the last theme update. Please take a look at the front page and resize the browser to emulate a small screen size. E.g. the slider won’t resize. Did the theme update change relevant settings? How to set it back to the known behaviour?

Best regards

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Eva Kemp

Support staff

January 14, 2015 12:59 am

Hello,

Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

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mleihs

Participant

January 14, 2015 8:32 am

Hi,

ok.

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Eva Kemp

Support staff

January 14, 2015 9:19 am

Hello,

Please check your site now and clear browser cache before.
Also when you resize a browser window you need reload a page.
You can test your site on mobile devices too.

Thank you.
Regards,
Eva Kemp.

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mleihs

Participant

January 14, 2015 3:25 pm

Hi Eva,

thanks a lot for the quick fix!

What did you change in case this happens again?

Best regards

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Eva Kemp

Support staff

January 14, 2015 4:21 pm

Hello,

You’re welcome.
I’ve just cleared the cache on your ftp account of the site.

Thank you.
Regards,
Eva Kemp.

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hollysnails

Participant

January 16, 2015 7:27 pm

hello, i do not have a responsive site after the update as well.

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hollysnails

Participant

January 16, 2015 7:42 pm

i was able to clear my database cache and the responsiveness is back – on the site now none of my photos are in mobile view – it has words and read more but no images in mobile site. thank you for looking into this

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Eva Kemp

Support staff

January 16, 2015 9:55 pm

Hello,

Please update Visual Composer plugin to the latest version.
We’ve sent the archive to your email address which you used for registration on the forum.

Thank you.
Regards,
Eva Kemp.

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hollysnails

Participant

January 16, 2015 11:36 pm

i downloaded the update and installed it, and then cleared my cookies and cache on the computer and cell phone and still no difference.

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