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Update messes whole website up plus theme now apparently comes from Webulous

This topic has 6 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp

aneld

Participant

January 14, 2016 at 23:01

Hello,

The recent Royal Theme update not only makes my website completely useless, but it seems to change the theme entirely. WordPress now indicates as if the Royal Theme would come from developers called “Webulous Themes” and gives me a link to upgrade to a dubious pro version. Here the theme WordPress runs after the update : http://www.webulousthemes.com/theme/royal-pro/

I hope someone can help me.

Best regards,

Paul Wagner

#108190 Copied Theme version: 1.0

5 Answers

Robert Hall

Support staff

January 15, 2016 at 10:50

Hello,

You don’t need use this link. To download the latest version of the Royal theme you need visit our official link:
http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976

Please clarify what exactly problems you had with Royal theme?

Regards,
Robert Hall.

#108226 Copied

aneld

Participant

January 15, 2016 at 10:56

The thing is that I had your theme installed (I don’t remember what version) and after I clicked on “Update”, WordPress installed a version FROM A DIFFERENT DEVELOPER (Webulous), which you can find in the link above.

#108228 Copied

Robert Hall

Support staff

January 15, 2016 at 11:13

Please try to update theme via FTP.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k
(it’s for Legenda theme but the process is the same).

Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#108231 Copied

aneld

Participant

January 18, 2016 at 16:59

Updating via FTP was the solution, indeed! Thanks!

#108585 Copied

Eva Kemp

Support staff

January 18, 2016 at 17:01

Hello,

You’re welcome.

Regards,
Eva Kemp.

#108587 Copied
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Update messes whole website up plus theme now apparently comes from Webulous

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