Update impossible, error - by g_ozio - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 4 years, 4 months ago ago by g_ozio

  • Avatar: g_ozio
    g_ozio
    Participant
    August 4, 2021 at 11:58

    Hello, I’m trying to update the theme but I have an error. I uploaded the theme via FTP and it worked but for XStore Core I still have the error:

    The archive couldn’t be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2021 at 12:07

    Hello,

    Thanks for using our theme.
    Please try the solution from this topic – https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273465
    or update the Core plugin via FTP also – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: g_ozio
    g_ozio
    Participant
    August 4, 2021 at 13:07

    Hello,
    Thanks for the reply. I search the forum before posting but couldn’t find the answer!
    It now works.
    Thanks!

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