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Update idstore 3.7 is problem? - by toritran84

This topic has 7 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: toritran84
    toritran84
    Participant
    March 20, 2015 at 17:43

    I just update version to 3.7, and update wordpress to 4.1.1
    but when i use mobile goto mysite, it redirect to http://googleframe.net/earssp.cgi?19
    why?

    please check and help me?
    thank you very much

    #51312 Copied
    6 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 20, 2015 at 18:26

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    #51329 Copied
    Avatar: toritran84
    toritran84
    Participant
    March 20, 2015 at 18:37

    wp-admin panel and FTP in private form

    Please, contact administrator
    for this information.
    #51333 Copied Theme version: 3.7
    Avatar: toritran84
    toritran84
    Participant
    March 21, 2015 at 04:35

    hello Eva Kemp, have you receive my information about ftp…?

    #51374 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    March 21, 2015 at 09:20

    Hello,

    In .htaccess file you have written this redirect:
    RewriteRule ^(.*)$ http://6.moby24.com [L,R=302]

    You need remove it and your site won’t be redirected to other url on mobiles.
    Please try it.

    Regards,
    Eva Kemp.

    #51381 Copied
    Avatar: toritran84
    toritran84
    Participant
    March 21, 2015 at 10:00

    oh, thank very much.
    best support.
    i rate 5 stars because that.

    DONE!

    #51388 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    March 21, 2015 at 11:04

    Hello,

    We really appreciate your feedback!
    Thank you a lot.

    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

    #51399 Copied
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The issue related to '‘update idstore 3.7 is problem?’' has been successfully resolved, and the topic is now closed for further responses

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