UPDATE – FATAL ERROR - by iwwadigital

This topic has 4 replies, 3 voices, and was last updated 6 years ago ago by Rose Tyler

  • Avatar: iwwadigital
    iwwadigital
    Participant
    April 13, 2018 at 17:28

    When update do lasted version 4.24

    2018/04/13 12:20:52 [error] 3719#3719: *190742 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Call to undefined function unicode_chars() in /var/www/siteurl/htdocs/wp-content/themes/xstore/woocommerce/content-product.php:97

    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 14, 2018 at 10:03

    Hello,

    Did you use the autoupdate or FTP method to update theme? Can you, please, provide us temporary admin panel and FTP access?

    Regards

    Avatar: iwwadigital
    iwwadigital
    Participant
    April 20, 2018 at 15:46

    i’m using a theme child, and getting this error.

    to fix this i copy the function unicode_chars() to the child theme functions.php

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 15:50

    Hello,

    I do not see the error. Have you sorted out?

    Regards

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