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Update falilure - by Morales DG-DM - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

Morales DG-DM

Participant

December 9, 2020 at 20:04

I have updated the theme to the last update along with the core but it seems that something has gone wrong.

The headboard has completely changed and does not take the styles. I chose the header of this template https://xstore.8theme.com/demos/electronics/

Can you help me? I give you access

Please, contact administrator
for this information.

#263334 Copied Theme version: 7.2 WooCommerce version: 4.8

3 Answers

Morales DG-DM

Participant

December 9, 2020 at 20:15

The footer failure too

#263335 Copied

anandmahey

Participant

December 10, 2020 at 06:22

Hi, I faced same type of problem when i was updating to version 7.2. Did you update by uploading via FTP? If yes, and you used Filezilla, then some files may not have uploaded. I tried to re-que the files for upload but they failed.

I searched the internet and found that Winscp was a solution. It is a files transfer program like Filezilla, and successfully transferred all the theme files.

I had about 200+ files that failed when using Filezilla.

So i’d suggest you try to use Winscp to do the updating. If you still face problems after that, then i’m not sure what to do.

p.s. I’m not the support staff.

#263360 Copied

Rose Tyler

Support staff

December 10, 2020 at 10:17

Hello Morales_DG-DM,

New theme updates won’t include the old header structures, unfortunately.
Go to Theme Options > Header builder > Header templates > Ready To Go Headers > select header of the desired demo version, change settings, like Main menu > select menu, depends on your needs.
If you do not use a static block in the footer, go to Theme Options > Footer > Footer layout > set amount of Footer Columns, go to Dashboard >Widgets > Set the desired content into Footer areas.

Regards

#263407 Copied
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