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Update - by bofn2018 - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Rose Tyler

  • Avatar: bofn2018
    bofn2018
    Participant
    June 5, 2020 at 21:27

    Hello, after I make the new update, the pictures on my website no more show. Please can u help me

    #240046 Copied Theme version: 6.3.5
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 07:18

    Hello,

    Please clear all cache and check one more time.

    Regards

    #240068 Copied
    Avatar: bofn2018
    bofn2018
    Participant
    June 6, 2020 at 07:34

    Hello Rose, I‘ve already tried that, but unfortunately it’s the same. I tried several devices and browsers

    #240073 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 07:48

    Hello,

    Do you use a cache plugin? Disable the plugin, provide us with temporary wp-admin access.

    Regards

    #240078 Copied
    Avatar: bofn2018
    bofn2018
    Participant
    June 6, 2020 at 08:13

    Yes I use a cache plugin. Now I have disabled and it’s ok, how can i use it with the cache plugin?

    Please contact administrator
    for this information.
    #240083 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 08:24

    Hello,

    If all works without the cache plugin, check settings of the plugin to find out which one causes the error, maybe authors of the plugin will be able to assist you.

    Regards

    #240084 Copied
    Avatar: bofn2018
    bofn2018
    Participant
    June 6, 2020 at 08:26

    Ok thank you rose. Have a nice day

    #240085 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2020 at 08:36

    You’re welcome!
    Have a nice day too.

    Regards

    #240088 Copied
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