Uninstall and re-install the theme back aging

This topic has 6 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Erica
    Erica
    Participant
    March 14, 2025 at 21:19

    Dear Support
    Is it possible to uninstall and reinstall the theme later without problems? As I installed it once, I’m afraid it will not let me do it again
    Kind regards, and thank you , Erica.

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2025 at 08:01

    Hello, Erica,

    Thank you for reaching out to us.

    Please take a moment to read the following article: https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/ . If your concern is related to a different matter, kindly provide us with detailed information about your request so that we can assist you more effectively.

    Warm Regards,
    The 8Theme Team

    Avatar: Erica
    Erica
    Participant
    March 15, 2025 at 20:55

    Hi Rose,
    thank you, but how is this link related to my question?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 17, 2025 at 07:50

    Hello, Erica,

    If your concern is related to a different matter, kindly provide us with detailed information about your request so that we can assist you more effectively.

    Could you please clarify your question further so we can provide more precise assistance?

    Warm Regards,
    The 8Theme Team

    Avatar: Erica
    Erica
    Participant
    March 17, 2025 at 21:43

    Hi Rose,
    I was thinking of uninstalling and reinstalling my theme, as i thought that i’ve done something wrong. This why i asked. But now everything seems normal again. But would uninstalling/ reinstalling my theme be helpful if something was wrong? And how to do this?

    2) I like the way my product page is at the moment, but it missing “have a question”section and a few more thing. How to combine the sections from two different product pages?
    Thank you, Erica.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 18, 2025 at 09:35

    Hello, Erica,

    We appreciate your prompt response.

    1/ If your theme is functioning properly now, there may be no need to uninstall and reinstall it. However, if you encounter any issues in the future, reinstalling the theme could help resolve certain problems. Before doing so, we recommend creating a full backup of your website to prevent any data loss. To uninstall and reinstall your theme, you can follow these steps:

    – Navigate to **Appearance > Themes** in your WordPress dashboard.
    – Activate a different theme (such as a default WordPress theme).
    – Delete the current theme.
    – Reinstall the theme by uploading the latest version and activating it again.

    If you need further assistance, please let us know.

    2/ We understand that you would like to combine sections from two different product pages. Kindly provide details on the specific elements you need, along with links to the corresponding demo versions. Based on this information, we will guide you on how to achieve the desired result.

    Additionally, we hope this article will be helpful: https://www.8theme.com/documentation/xstore/xstore-features/request-a-quote/

    Warm Regards,
    The 8Theme Team

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