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  jack107

  Participant

  June 5, 2015 at 08:51

  Hi,

  When trying to use the contact form for my site it gives an error of undefined.

  Please help me in fixing this issue!

  Thank you

  Please, contact administrator
  for this information.

  #68198 Copied
  4 Answers
  

  Robert Hall

  Participant

  June 5, 2015 at 09:27

  Hello,

  Please update theme to the latest version.
  Don’t forget to make backup site before update.
  Here is video tutorial how to update theme:
  https://www.youtube.com/watch?v=KdWESIIPU1k

  Also you’re using old plugins versions.
  You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
  enter your purchase code of the theme to get the plugins.

  Regards,
  Robert Hall.

  #68205 Copied
  

  Jack Richardson

  Support staff

  June 5, 2015 at 09:30

  Hello,

  Please update the theme to the latest version.
  Also update all required plugins https://www.8theme.com/download-plugins/ .
  
  Don’t forget to create back up of your files and database before starting update process!

  Best regards,
  Jack Richardson.

  #68206 Copied
  

  jack107

  Participant

  June 6, 2015 at 01:47

  Thank you.

  This fixed the error!

  Thanks for the quick response!

  Cheers.

  #68377 Copied
  

  Jack Richardson

  Support staff

  June 6, 2015 at 07:00

  Hello,

  You are welcome.

  Best regards,
  Jack Richardson.

  #68380 Copied
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