Uncostistent pages during search. System use default page

This topic has 7 replies, 2 voices, and was last updated 5 days, 1 hours ago ago by Rok

  • Avatar: Rok
    Rok
    Participant
    April 20, 2025 at 07:17

    Hi there,

    I’m working on creating a Search Results Page using XStore Builder. It’s partially working — the first time I search, it shows the page I created. But if the search says “no results found,” and I try searching again using the secondary search bar, the results then appear on the new page layout. It’s a bit inconsistent and confusing. Can you help me fix this behavior?

    Also, I need to create dedicated category pages — for example, a page for Small Appliances, and inside that page, I’d like to add filters based on tags (like “Bestsellers” or “New Arrivals”) — not the default system filters. I have no idea how to implement this.

    To make it worse, the builder is really slow and buggy. Sometimes I have to wait 10 minutes just to save changes.

    I’m way behind schedule — the site should have launched a month ago, and I feel like I’m only 30% done. I’d even be open to a 1-on-1 call if possible. Please help me finish this!

    Thank you.

    6 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 21, 2025 at 08:27

    Dear @Rok,

    We hope this message finds you well.

    If you are using the Elementor builder to create your Search Results page, we kindly recommend that you also configure the Products Archive page using the same builder to ensure proper setup and compatibility.

    Additionally, we would appreciate it if you could provide us with the following:

    – Screenshots showing the details of the searchable product and any redirections you are experiencing.
    – FTP access credentials, so our team can further investigate and, if necessary, make adjustments to the theme files to help resolve the issue.

    Thank you for your cooperation.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Rok
    Rok
    Participant
    April 21, 2025 at 17:01
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 22, 2025 at 10:53

    Hello @Rok

    Please, check now !
    The changes will be included in next theme update.

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Rok
    Rok
    Participant
    April 22, 2025 at 17:08

    When should we expect?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 23, 2025 at 07:51

    Hello @Rok
    Please, check private content.
    If you see any other result please, clearify your request with additional details (screenshots, video, etc.)
    Kind regards, Jack Richardson
    The 8theme’s team

    Please contact administrator
    for this information.
    Avatar: Rok
    Rok
    Participant
    May 12, 2025 at 07:14

    Thanks for the support! My topic “Uncostistent pages during search. System use default page” has been successfully resolved.

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