Uncaught TypeError: progressBars.waypoint is not a function

Solved11 replies3 participantsUpdated by Jack Richardson

  • Avatar: chrislomas
    chrislomas
    Participant

    On the single product page I a getting this javascript error which is preventing any other javascript from running. I have tried debugging it myself but cannot find the problem.

    Uncaught TypeError: progressBars.waypoint is not a function

    the error is on etheme.js line 1643

    I cannot find anywhere in the included files where waypoint is defined as a function.

    Please advise ASAP as the site has poor usability without any javascript working.

    Many thanks,

    Chris

    Please, contact administrator
    for this information.
    #81321 Copied Theme version: 2.9 WooCommerce version: 2.4.4

    11 Answers

    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #81352 Copied
    Avatar: chrislomas
    chrislomas
    Participant

    OK, I’ve sent you these details.

    Thanks,

    Chris

    Please, contact administrator
    for this information.
    #81404 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please check the description of our theme update:
    http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
    Pay attention to the files that were deleted: http://storage2.static.itmages.com/i/15/0817/h_1439794170_5940258_acd46deb52.png
    You must delete them from your theme folder too (in wp-content/themes/legenda/woocommerce directory). After that check your site.

    Best regards,
    Jack Richardson.

    #81446 Copied
    Avatar: chrislomas
    chrislomas
    Participant

    Hi Jack,

    I have removed these two files but I still have the same error I’m afraid.

    Thanks,

    Chris

    #81469 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    We can’t do anything with the files in the FTP account you created for us. There is an error:
    Response: 553 Can’t open that file: Permission denied
    Please give us permissions to be able to edit the files.

    Thank you.
    Best regards,
    Jack Richardson.

    #81484 Copied
    Avatar: chrislomas
    chrislomas
    Participant

    Thanks, please try again now.

    Chris

    #81491 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Sorry, but still permissions error:
    Response: 451 Rename/move failure: Permission denied

    Please give us full permissions to be able to edit, move files/folders.

    Thank you.
    Best regards,
    Jack Richardson.

    #81499 Copied
    Avatar: chrislomas
    chrislomas
    Participant

    Thanks, try these new credentials

    Chris

    Please, contact administrator
    for this information.
    #81510 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Thank you for the login details.
    The problem was caused by absence of Visual Composer plugin. I’ve installed it and the error has disappeared. Please clear browser cache and check.

    Best regards,
    Jack Richardson.

    #81536 Copied
    Avatar: chrislomas
    chrislomas
    Participant

    Great, thanks very much for your quick help.

    Chris

    #81560 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #81577 Copied

The issue related to '‘Uncaught TypeError: progressBars.waypoint is not a function’' has been successfully resolved, and the topic is now closed for further responses