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Uncaught TypeError: progressBars.waypoint is not a function

This topic has 12 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Jack Richardson

chrislomas

Participant

August 20, 2015 at 16:38

On the single product page I a getting this javascript error which is preventing any other javascript from running. I have tried debugging it myself but cannot find the problem.

Uncaught TypeError: progressBars.waypoint is not a function

the error is on etheme.js line 1643

I cannot find anywhere in the included files where waypoint is defined as a function.

Please advise ASAP as the site has poor usability without any javascript working.

Many thanks,

Chris

Please, contact administrator
for this information.

#81321 Copied Theme version: 2.9 WooCommerce version: 2.4.4

11 Answers

Eva Kemp

Support staff

August 20, 2015 at 18:33

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#81352 Copied

chrislomas

Participant

August 20, 2015 at 20:30

OK, I’ve sent you these details.

Thanks,

Chris

Please, contact administrator
for this information.

#81404 Copied

Jack Richardson

Support staff

August 21, 2015 at 07:15

Hello,

Please check the description of our theme update:
http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
Pay attention to the files that were deleted: http://storage2.static.itmages.com/i/15/0817/h_1439794170_5940258_acd46deb52.png
You must delete them from your theme folder too (in wp-content/themes/legenda/woocommerce directory). After that check your site.

Best regards,
Jack Richardson.

#81446 Copied

chrislomas

Participant

August 21, 2015 at 08:36

Hi Jack,

I have removed these two files but I still have the same error I’m afraid.

Thanks,

Chris

#81469 Copied

Jack Richardson

Support staff

August 21, 2015 at 09:30

Hello,

We can’t do anything with the files in the FTP account you created for us. There is an error:
Response: 553 Can’t open that file: Permission denied
Please give us permissions to be able to edit the files.

Thank you.
Best regards,
Jack Richardson.

#81484 Copied

chrislomas

Participant

August 21, 2015 at 09:48

Thanks, please try again now.

Chris

#81491 Copied

Jack Richardson

Support staff

August 21, 2015 at 10:31

Hello,

Sorry, but still permissions error:
Response: 451 Rename/move failure: Permission denied

Please give us full permissions to be able to edit, move files/folders.

Thank you.
Best regards,
Jack Richardson.

#81499 Copied

chrislomas

Participant

August 21, 2015 at 11:07

Thanks, try these new credentials

Chris

Please, contact administrator
for this information.

#81510 Copied

Jack Richardson

Support staff

August 21, 2015 at 12:05

Hello,

Thank you for the login details.
The problem was caused by absence of Visual Composer plugin. I’ve installed it and the error has disappeared. Please clear browser cache and check.

Best regards,
Jack Richardson.

#81536 Copied

chrislomas

Participant

August 21, 2015 at 13:54

Great, thanks very much for your quick help.

Chris

#81560 Copied

Jack Richardson

Support staff

August 21, 2015 at 14:28

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#81577 Copied
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Uncaught TypeError: progressBars.waypoint is not a function

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