Uncaught TypeError: Following Theme Update

This topic has 7 replies, 2 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

  • Avatar: fluent
    fluent
    Participant
    September 27, 2018 at 12:49

    (index):182 Uncaught TypeError: jQuery(…).niceScroll is not a function
    at HTMLDocument.<anonymous> ((index):182)
    at i (jquery.js?ver=1.12.4:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
    at Function.ready (jquery.js?ver=1.12.4:2)
    at HTMLDocument.K (jquery.js?ver=1.12.4:2)

    Hello.
    Sorry to bother you, We seem to be getting the above errors following updating the theme to the latest version. I’ve tried the child also and it’s getting the same results.

    Is there something I can do here to fix this ?
    Thanks
    Pete

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 27, 2018 at 12:56

    Hello,

    What PHP version do you use?
    Please provide us with temporary wp-admin and FTP access.

    Regards

    Avatar: fluent
    fluent
    Participant
    September 27, 2018 at 12:59

    PHP version: 5.6.36-1+wpengine16 – We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version

    I can request to update to the latest PHP if this is the cause.
    Thanks

    Please, contact administrator
    for this information.
    Avatar: fluent
    fluent
    Participant
    September 27, 2018 at 13:03

    sftp below
    thanks

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 27, 2018 at 14:22

    Please check now.
    We’ve renamed these files in theme folder https://prnt.sc/kze6rb you can delete them

    Regards

    Avatar: fluent
    fluent
    Participant
    September 27, 2018 at 14:39

    Aye. 🙂 That seems to be working perfectly now.
    Many thanks for your time and help with this issue.
    Warm Regards
    Peter

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 27, 2018 at 14:49

    You’re welcome!
    Would you mind to rate our product: https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

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