Unable to upload products using CSV file

This topic has 2 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

  • Avatar: deeptaman
    deeptaman
    Participant
    June 28, 2023 at 18:29

    Hi Team,

    We are unable to upload any new products using the import feature in the theme. Please help

    Regards,
    Deeptaman Deb

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2023 at 07:38

    Hello, Deeptaman,

    Thank you for contacting us and for using XStore.

    Do you mean Products > Import in the Dashboard?
    Products import feature comes from WooCommerce, not from our theme – https://wordpress.org/support/plugin/woocommerce/

    We hope this information is helpful.

    Kind Regards,
    8theme team

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