Tagged: mobile, theme update, Wordpress
I have purchased Xstore theme few months back. Unfortunately, the WordPress backend is now allowing me to update the theme. Following error is displayed while updating
Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
The second issue is with Google mobile friendly test: https://search.google.com/test/mobile-friendly?utm_source=mft&utm_medium=redirect&utm_campaign=mft-redirect&id=cCwZzNAJNISaWqsAWCjTEw
This is for: https://costumesjoy.com/ domain
Can you please cross check both the issues
Please try to update theme manually via FTP – http://xstore.helpscoutdocs.com/article/63-theme-update
and update plugins http://xstore.helpscoutdocs.com/article/37-plugins-update then try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and repeat the test.
Let us know if you need any further assistance.
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