Unable to Search or Add New plug-ins, generic error encountered.

This topic has 2 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

  • Avatar: DesignerJ
    DesignerJ
    Participant
    April 30, 2014 at 04:16

    Hi all,

    I wasn’t able to even “Search” or “Add New” plug-ins to my WordPress site with LEGENDA theme installed.
    It idles for a while and then ends up with this error:

    An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.

    This error is very generic and i already contacted my hosting provider, apparently there was no issues with the web server / physical machine.

    Just a day ago it was working fine. Could anyone help/ assist as im not a technical person.


    @8Theme
    admin: You can find my WPadmin details in the private content section, the theme was installed & configured by 8theme as well. Could you please kindly help me?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    April 30, 2014 at 10:08

    Hello,

    This problem isn’t related to our theme. The warning you are getting is “WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in /home/egadget2/public_html/wp-admin/includes/plugin-install.php on line 77”.
    You should ask your host to check the connection settings, maybe they are using some proxy settings as well.

    Regards,
    Eva Kemp.

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