• 

  VWin

  Participant

  May 23, 2021 at 20:44

  Hi,

  A week ago, i updated the Xstore core Plugin and after that my SHOP and SALE pages fails to load.. it displays a blank white page.
  It was working before the plugins/core update.

  FYI… I have a higher Cloud hosting plan with 3GB RAM.
  Latest version 7.2.9 / Core plugin 3.2.9

  Pls help to fix the issue.. URL’s in Privatet content area

  Please, contact administrator
  for this information.

  #288702 Copied Theme version: 7.2.9
  8 Answers
  

  Olga Barlow

  Participant

  May 24, 2021 at 16:44

  Hello,

  Do you use the Product Status filter widget on these pages?

  Regards

  #288758 Copied
  

  VWin

  Participant

  May 25, 2021 at 18:34

  In WooCommerce(Shop) > Shop > Shop Page Layout, i have changed the Products per page to 27 because the “Load more Products” is not showing up.

  I used the default template that it came with. I did not add any new widgets.
  In secondary menu, i use the default static blocks that it came with.
  My Hosting company asks to restore to before upgrade and i will loose data if i restore.
  Pls help

  #288879 Copied
  

  Olga Barlow

  Participant

  May 26, 2021 at 07:58

  Hello,

  Provide us with WP Dashboard and FTP access to your site, please. Don’t restore the backup. We want to check your site first.

  Regards

  #288908 Copied
  

  VWin

  Participant

  May 26, 2021 at 08:34

  Pls see the details in Private content area

  Please contact administrator
  for this information.

  #288913 Copied
  

  VWin

  Participant

  May 26, 2021 at 08:39

  FTP User Details in Private Content Area

  Please contact administrator
  for this information.

  #288915 Copied
  

  Olga Barlow

  Participant

  May 26, 2021 at 13:30

  Hello,

  Check now, please. Keep this option disabled https://prnt.sc/13fum0d

  Regards

  #288952 Copied
  

  VWin

  Participant

  May 26, 2021 at 18:13

  Thanks A Lot 🙂
  Its working now

  #288994 Copied
  

  Olga Barlow

  Participant

  May 26, 2021 at 18:20

  Hello,

  You are welcome.

  Regards

  #288999 Copied
• Viewing 9 results - 1 through 9 (of 9 total)