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Unable to install plugins on installers & import

This topic has 5 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Andrew Mitchell

Snails Au

Participant

March 30, 2024 at 15:32

Hi there, I’m trying to install the plugins like XStore Core and others, but keep getting an error saying: “Oops it looks something went wrong. Please check your system requirements first. In case it will happened again, please, contact us http://8theme.com ”.

I checked my settings in system status, and everything says it’s correct. It happens even clean instalIation of WordPress site, there is no other plugins installed.

Files is visible for topic creator and
support staff only.

#389286 Copied Theme version: 9.3.2

4 Answers

Rose Tyler

Support staff

March 31, 2024 at 07:15

Hello, Snails Au,

We appreciate you contacting us regarding your issue.

Kindly verify whether you are able to install plugins on your website by navigating to your Dashboard, then selecting ‘Plugins’, followed by ‘Add New’. Proceed to search for the WooCommerce free plugin and attempt to install it.

Should you encounter any difficulties installing the plugin, it may indicate a problem with your WordPress installation. In such an event, we recommend reaching out to your hosting provider for further assistance.

Alternatively, if the issue persists, please grant us temporary administrative access to your WordPress site. This will enable us to investigate the matter more thoroughly.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#389332 Copied

Snails Au

Participant

March 31, 2024 at 08:46

My issue is that Elementor keep loading, as the result I cannot use the XStore Theme even though I installed all the required plugins manually.

Please contact administrator
for this information.

#389351 Copied

Rose Tyler

Support staff

March 31, 2024 at 09:33

Hello, Snails Au,

We appreciate your prompt response.

Upon reviewing your Dashboard, we have observed the following issue:
Your store does not appear to be using a secure connection. We highly recommend serving your entire website over an HTTPS connection to help keep customer data secure. Learn more here – https://woo.com/document/ssl-and-https/

Best Regards,
8Theme’s Team

#389359 Copied

Andrew Mitchell

Support staff

March 31, 2024 at 13:35

Dear Snails Au,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#389392 Copied
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Unable to install plugins on installers & import

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