Topic: Unable to install plugins from Plugins Installer
Daud Khan
Participant
September 27, 2021
11:01 am
I am getting this message:
Oops it looks something went wrong. Please check your system requirements first. In case it will happened again, please, contact us 8theme.com
Site URL: hidden Theme version: 5 WooCommerce version: Latest
Olga Barlow
Support staff
September 27, 2021
2:45 pm
Hello,
As a rule, such an issue happens if your server limit writing permissions for the folders and files or requires an FTP password before the plugin installation. You may try to download premium plugins archives here https://www.8theme.com/downloads/ and install them manually from Plugins > Add new > Upload plugin or using the FTP method.
Regards
Daud Khan
Participant
September 29, 2021
3:34 pm
Can you please tell me what permission should be? and folder and file names so i can change the permission.
Olga Barlow
Support staff
October 1, 2021
10:47 am
Hello,
WP File System should be direct without asking for the FTP credentials. Your hosting provider should set this in the server settings.
Regards
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