• 

  marcj

  Participant

  September 15, 2015 at 12:07

  When filling out shipping / order details on iOS users cannot select and enter their email details.

  This is stopping lots offenders and costing my client money – can you please help.

  #86977 Copied Theme version: Lagenda V2.7.1 WooCommerce version: 2.4.6
  5 Answers
  

  Robert Hall

  Participant

  September 15, 2015 at 12:58

  Hello,

  Please update theme to the latest version and check this issue.
  Don’t forget to make backup of the site before update.
  Here is video tutorial how to update theme:
  https://www.youtube.com/watch?v=KdWESIIPU1k

  Regards,
  Robert Hall.

  #86998 Copied
  

  marcj

  Participant

  September 21, 2015 at 13:02

  Fully updated – problem still exists.

  Users unable to select “email” field on form when checking out.

  #88294 Copied
  

  Jack Richardson

  Support staff

  September 21, 2015 at 13:30

  Hello,

  Try to use this code in custom.css file:

  .woocommerce form .form-row, .woocommerce-page form .form-row {
    width: 100%;
  }

  How to create custom.css you can watch in this tutorial

  Best regards,
  Jack Richardson.

  #88305 Copied
  

  marcj

  Participant

  September 21, 2015 at 13:38

  This seems to have done the trick, many thanks.

  #88308 Copied
  

  Jack Richardson

  Support staff

  September 21, 2015 at 13:43

  Hello,

  You’re welcome.

  Best regards,
  Jack Richardson.

  #88312 Copied
• Viewing 6 results - 1 through 6 (of 6 total)