Unable to import demo templates - by Adriana Navarra

This topic has 11 replies, 2 voices, and was last updated 3 years ago ago by Rose Tyler

  • Avatar: Adriana_Navarra
    Adriana Navarra
    Participant
    February 2, 2021 at 15:04

    1
    I can’t import the demo tells me that the requirements are not valid but it is not true as in the image
    2

    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2021 at 15:26

    Hello,

    Provide temporary wp-admin admin access, and we will help you with the import of the Glasses version (Elementor plugin).

    Regards

    Avatar: Adriana_Navarra
    Adriana Navarra
    Participant
    February 2, 2021 at 15:34

    Private Content area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2021 at 15:37

    Provide URL of the site.

    Regards

    Avatar: Adriana_Navarra
    Adriana Navarra
    Participant
    February 2, 2021 at 15:47
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2021 at 16:16

    Hello,

    I’ve imported the demo, without any issues – https://prnt.sc/y13s6l
    Please check the site.
    Let us know if you need any further assistance

    Regards

    Avatar: Adriana_Navarra
    Adriana Navarra
    Participant
    February 2, 2021 at 16:21

    why did he give me those mistakes?

    Avatar: Adriana_Navarra
    Adriana Navarra
    Participant
    February 2, 2021 at 16:23

    The problem is that so you can not work because there are continuous errors if I amount a demo then gate all inclusive the main theme and then install a second demo messs everything up and if I uninstall wordpress I have to ask you again to make the license work it is impossible to work in this way besides it is very slow if you go to customize it takes hours to make a change and most of the time you do not see

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2021 at 16:38

    Here you can submit a refund request – https://themeforest.net/refund_requests/new

    Regards

    Avatar: Adriana_Navarra
    Adriana Navarra
    Participant
    February 2, 2021 at 16:51

    I’ve been trying to eliminate this style for 20 minutes.
    1 gate
    2 except
    3 update
    and the color continues to be there any change I try to make to succeed if I can it takes hours it’s impossible to work like this
    3

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2021 at 16:55

    Dear,

    We did our best to help you but if you are not satisfied, submit the refund request as you asked before in the comments. Here is link – https://themeforest.net/refund_requests/new

    Regards

  • Viewing 11 results - 1 through 11 (of 11 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.