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Unable to import demo templates - by Adriana Navarra

This topic has 11 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler

Adriana Navarra

Participant

February 2, 2021 at 15:04

I can’t import the demo tells me that the requirements are not valid but it is not true as in the image

#271811 Copied Theme version: 7.2.4.1

10 Answers

Rose Tyler

Support staff

February 2, 2021 at 15:26

Hello,

Provide temporary wp-admin admin access, and we will help you with the import of the Glasses version (Elementor plugin).

Regards

#271815 Copied

Adriana Navarra

Participant

February 2, 2021 at 15:34

Private Content area

Please contact administrator
for this information.

#271817 Copied

Rose Tyler

Support staff

February 2, 2021 at 15:37

Provide URL of the site.

Regards

#271823 Copied

Adriana Navarra

Participant

February 2, 2021 at 15:47

https://tradonne.org/AZZURRO/wp-admin/
mi ero dimenticata

#271831 Copied

Rose Tyler

Support staff

February 2, 2021 at 16:16

Hello,

I’ve imported the demo, without any issues – https://prnt.sc/y13s6l
Please check the site.
Let us know if you need any further assistance

Regards

#271842 Copied

Adriana Navarra

Participant

February 2, 2021 at 16:21

why did he give me those mistakes?

#271843 Copied

Adriana Navarra

Participant

February 2, 2021 at 16:23

The problem is that so you can not work because there are continuous errors if I amount a demo then gate all inclusive the main theme and then install a second demo messs everything up and if I uninstall wordpress I have to ask you again to make the license work it is impossible to work in this way besides it is very slow if you go to customize it takes hours to make a change and most of the time you do not see

#271844 Copied

Rose Tyler

Support staff

February 2, 2021 at 16:38

Here you can submit a refund request – https://themeforest.net/refund_requests/new

Regards

#271849 Copied

Adriana Navarra

Participant

February 2, 2021 at 16:51

I’ve been trying to eliminate this style for 20 minutes.
1 gate
2 except
3 update
and the color continues to be there any change I try to make to succeed if I can it takes hours it’s impossible to work like this

#271850 Copied

Rose Tyler

Support staff

February 2, 2021 at 16:55

Dear,

We did our best to help you but if you are not satisfied, submit the refund request as you asked before in the comments. Here is link – https://themeforest.net/refund_requests/new

Regards

#271851 Copied
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