Unable to Import Demo Content for XStore Theme

This topic has 10 replies, 3 voices, and was last updated 3 weeks, 1 days ago ago by Andrew Mitchell

  • Avatar: Danish
    Danish
    Participant
    May 26, 2024 at 14:00

    Dear XStore Support Team,

    I hope this message finds you well.

    I am writing to inform you about an issue I am facing with the XStore theme. Despite multiple attempts, I am unable to import the demo content on my live website.

    Here are the details:

    Theme Version: [9.3.10]
    WordPress Version: [6.5.3]
    Website URL: [https://zovira.in/]
    Error Message : [Welcome To Demo Setup Wizard
    Dear Valued Customer, whether you’re launching an online store, corporate site, blog, portfolio, or any other type of website, our prebuilt options provide a solid foundation.

    Installing a prebuilt website is a breeze with XStore. Simply follow our step-by-step wizard, and in no time, you’ll have a professionally designed website up and running.
    ]
    I have followed the documentation provided and tried several troubleshooting steps, but the problem persists. This is causing significant delays in the development of my website.

    Could you please assist me in resolving this issue at your earliest convenience? Your prompt support would be highly appreciated.

    Thank you for your attention to this matter.

    Best regards,
    Danish

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    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 26, 2024 at 14:11

    Hello Danish,

    Thank you for reaching out to us with your concern.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Danish
    Danish
    Participant
    May 26, 2024 at 14:36

    ok sure i am giving you my username and password

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 26, 2024 at 14:45

    Hello Danish,

    We appreciate your prompt response.

    We have disabled third-party plugins on your behalf. You may now attempt to import the demo content. Should you encounter any issues or require a specific version, please do not hesitate to inform us.

    Best Regards,
    8Theme’s Team

    Avatar: Danish
    Danish
    Participant
    May 26, 2024 at 15:12

    thank you my issue is solved

    Avatar: Danish
    Danish
    Participant
    May 26, 2024 at 15:15

    Error showing
    Electronic Mega Market Demo Installed! However, We’ve Encountered Some Errors:

    default_woocommerce_pages not installed

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 26, 2024 at 15:22

    Hello Danish,

    We hope this message finds you well. We have conducted a thorough review of the WooCommerce pages and can confirm that they are functioning properly https://prnt.sc/UhsZBmLvWqKP Therefore, the error previously mentioned can be disregarded.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Danish
    Danish
    Participant
    May 26, 2024 at 15:50

    you have laready my use id and password can you please setup all thing according to your theme because header is not showing my website

    Avatar: Danish
    Danish
    Participant
    May 27, 2024 at 06:35

    Dear XStore Support Team,

    I hope this message finds you well.

    please remove my email id And mobile number otherwise give me the permission to edit this messege i want remove my personal data for safety purpose

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 28, 2024 at 15:11

    Hello, Danish,

    We hope this message finds you well. We would like to inform you that your email address and mobile number have been successfully removed from our records.

    Should you have any further inquiries or require assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

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