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Unable to find End of Central Dir Record signature

This topic has 2 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

  • Avatar: Fahim
    Fahim
    Participant
    August 27, 2021 at 20:10

    hey,
    i upload theme and try to import default demo but it show warning for this import please update theme and when i update theme this message appears
    “An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

    #300257 Copied Theme version: 7.2.9
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2021 at 08:08

    Hello,

    Thanks for using our theme and for contacting us.

    This issue appears if you try to update theme on other domain where it was activated (as a rule after migration from dev to production or after using nulled theme).
    Try to deactivate and activate theme using your purchase code and then IMPORTANT: go to Dashboard > Updates > click CHeck again link https://prnt.sc/yygl09
    You may try to update the theme after that and you should not face any issue.

    Or update the theme manually via FTP https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    If this is a clean new installation, just download the latest archive of the theme from ThemeForest, delete the old one from the site and upload the new one.

    Regards

    #300278 Copied
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