Unable to Edit Menus in Off-Canvas Panel on Tab View

This topic has 5 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by khurram virk

  • Avatar: khurram virk
    khurram virk
    Participant
    July 19, 2025 at 09:19

    Dear Sir,

    Good day to you!

    I’m currently working on customizing the off-canvas menu (visible in tablet view) that appears on the right side of the screen. This menu contains two sections: Menu and Categories.

    Although both sections contain similar links to product pages, they are displayed in different orders. I would like to modify one of these menus to include service pages instead, but unfortunately, I couldn’t find any option or setting to edit this specific menu.

    Could you kindly guide me on how I can edit just one of the menus, so I can replace its links with my custom service pages?

    For your reference, I’ve recorded a short video showing the issue:
    https://drive.google.com/file/d/1r8zE5ervxk365ARQzBvQiLtxBS4ptsTz/view?usp=drive_link

    Thank you!

    4 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    July 19, 2025 at 11:11

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: khurram virk
    khurram virk
    Participant
    July 30, 2025 at 21:29

    Acces is given in Private Content Area

    Please contact administrator
    for this information.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    July 31, 2025 at 07:00

    Hello,

    We’ve checked the header builder with Elementor > edit template > mobile menu settings > change element or menu – https://prnt.sc/wXv0pSp7XqWv
    Appearance > Menus > edit the All departments menu – https://prnt.sc/2lbB0dnShfMp

    We hope this information is helpful.

    Warm Regards,
    The 8Theme Team

    Avatar: khurram virk
    khurram virk
    Participant
    August 1, 2025 at 08:55

    Thanks for the support! My topic “Unable to Edit Menus in Off-Canvas Panel on Tab View” has been successfully resolved.

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The issue related to '‘Unable to Edit Menus in Off-Canvas Panel on Tab View’' has been successfully resolved, and the topic is now closed for further responses

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