Unable to Edit Incorrect Location on My Account Page

This topic has 2 replies, 2 voices, and was last updated 4 weeks ago ago by Alex Carter

  • Avatar: Sparc
    Sparc
    Participant
    June 7, 2025 at 00:43

    Hi 8Theme Team,

    I have noticed that the location information on my “My Account” page is incorrect, but I am unable to modify or update it.
    Is there a way to fix this issue or enable editing for the location field?
    I have tried clearing the cache and using different browsers, but the problem still persists.

    Could you please advise how I can correct my location information or if there is a setting I need to adjust?

    Thank you for your help!

    Please, contact administrator
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    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 7, 2025 at 07:52

    Hello,

    Thank you for reaching out to us.

    1/ Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
    If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

    2/ Please check the Footer content now.

    Warm Regards,
    The 8Theme Team

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