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Unable to Connect PhonePe Account (Incorrect credentials, Please try again with correct credentials)

This topic has 2 replies, 2 voices, and was last updated 2 weeks, 4 days ago ago by Alex Carter

  • Avatar: kalikaari
    kalikaari
    Participant
    May 16, 2025 at 06:05

    I have entered the correct PhonePe credentials, and they are working on other websites. The issue seems to be with the theme or integration, not with the PhonePe credentials.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #444548 Copied Theme version: 9.4.13
    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 16, 2025 at 07:57

    Hello,

    Thank you for reaching out to us.

    What plugin do you use there?

    Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
    If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

    Warm Regards,
    The 8Theme Team

    #444557 Copied
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