Unable to connect instagram on website. Tried adding it automatically and manually as well

This topic has 2 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: Kc
    Kc
    Participant
    August 25, 2023 at 22:09

    unable to connect instagram on website. Tried adding it automatically and manually as well

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 26, 2023 at 06:18

    Hello, @Kc,

    We hope this message finds you well.

    To begin with, we kindly request you to correctly set the Instagram Account Authorization APIs. This can be done from the Xstore Dashboard.

    Subsequently, please adjust the settings of the Instagram element on your page and select the user there. Alternatively, you may provide us with temporary wp-admin access, and we would be more than happy to assist you with this task.

    We appreciate your cooperation and eagerly await your response.

    Best Regards,
    8Theme’s Team

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