• 

  Rodolfo

  Participant

  May 3, 2015 at 14:51

  Have a good day,
  I realized that the site there is a problem. You can not complete the purchase. Perhaps the problem is due to a malfunction of Ajax. Can not click button “make order”. Here you can see a screenshot to see the proble:

  https://www.dropbox.com/s/x2wngv36899esc4/Schermata%20del%202015-05-03%2015%3A18%3A12.png?dl=0

  Please, contact administrator
  for this information.

  #61167 Copied Theme version: Version: 1.4 WooCommerce version: 2.3.8
  6 Answers
  

  Rodolfo

  Participant

  May 3, 2015 at 17:42

  Fixed. It was a temporary problem, perhaps due to my browser.

  #61181 Copied
  

  Rodolfo

  Participant

  May 3, 2015 at 20:07

  No, the problem is back. Please help me solve it.

  #61187 Copied
  

  Rodolfo

  Participant

  May 3, 2015 at 20:25

  all plugins are up to date.

  #61191 Copied
  

  Eva Kemp

  Participant

  May 4, 2015 at 10:25

  Hello,

  Some plugin is causing the issue.
  Please disable them one by one to find it out. Also you need update the plugin Essential Grid https://www.8theme.com/download-plugins/ .

  Thank you.
  Regards,
  Eva Kemp.

  #61256 Copied
  

  Rodolfo

  Participant

  May 4, 2015 at 10:47

  well, disabling the plugin Screets Live Chat seems to work everything correctly. It is currently not an issue for me keep it off. I hope that with the next update of this plugin, the bug is fixed.

  The plugin essential grid I updated (do not understand why I was being reported as upgradeable)
  Sorry for the English (google translator).

  thanks and good job.

  #61261 Copied
  

  Eva Kemp

  Participant

  May 4, 2015 at 11:52

  Hello,

  You’re welcome.

  Regards,
  Eva Kemp.

  #61287 Copied
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