Unable to change the {{et_price}} for sales booster feature for free shipping progress bar.

This topic has 2 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: mqazi
    mqazi
    Participant
    November 14, 2023 at 04:03

    Hi There,

    Unable to change the {{et_price}} for sales booster feature for free shipping progress bar. The ‘save change’ button remains disabled even after making change. For instance, I updated the default 350 price/count to 100 but save change button remains disabled.

    Here is the sc: Screen-shot

    Thanks

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 14, 2023 at 07:46

    Hello, @mqazi,

    Thank you for contacting us and for using XStore.

    1/ We would like to remind you to verify that your website is currently utilizing the most recent versions of XStore. Please ensure that you have updated to the latest version of the XStore theme, which is version 9.2.3, and the XStore Core plugin, which is version 5.2.3.

    For your convenience, you can review the update history and access the latest versions at the following link: https://xstore.8theme.com/update-history/
    https://xstore.helpscoutdocs.com/article/63-theme-update

    2/ After the theme update, you need to clear all cache. Your problem may be caused by cache, please clear cache of plugin, server and cache of the browser.

    3/ Please clear cache > change any settings and the Save button will work https://prnt.sc/FVLj513CIFRB

    4/ We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
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