Unable To Activate XStore Core Plugin Fatal Error

This topic has 2 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Tony Rodriguez

  • Avatar: R Design
    R Design
    Participant
    February 1, 2023 at 07:58

    Hello,

    I couldnt install XStore Core Plugin from plugin installer and also tried Manual method but it throws some fatal Error while activating the plugin

    How to Reslove this error

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 1, 2023 at 08:18

    Hello, @R Design,

    Thank you for purchasing our theme and for reaching out to our support center.

    We suggest that you try disabling all third-party plugins (including any caching plugins) that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the issue as it may be conflicting with our Core plugin.

    We appreciate your patience and look forward to hearing from you.

    Best Regards,
    8Theme’s Team

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