Unable to Activate Theme - by nuj - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Rose Tyler

  • Avatar: nuj
    nuj
    Participant
    September 11, 2021 at 07:50

    Hi! Just purchased your theme but I’m unable to activate your theme on WP with the following errors.

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 8 of the file /home/u359447357/domains/dealsify.ph/public_html/wp-content/themes/xstore/functions.php. Error message: require_once(): Failed opening required ‘/home/u359447357/domains/dealsify.ph/public_html/wp-content/themes/xstore/theme/theme-setup.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’)

    Error: This theme failed to load properly and was paused within the admin backend.

    Broken Themes
    The following themes are installed but incomplete.

    I have included a temporary login for you to use.

    Appreciate your help on this. Thank you!

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2021 at 08:04

    Hello,

    I’ve re-uploaded the theme archive via the Dashboard and activated child theme on your site. Please check.
    Also, watch this video – https://youtu.be/4n1re0jKorc

    Regards

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